These Terms of Use govern your use of the Recovantis Fileform Ltd website. They do not govern the terms of any recovery engagement between you and Recovantis Fileform Ltd, which are set out in a separate written agreement entered into before recovery work begins.
By using this website, you accept these Terms. If you do not accept them, please do not use the website.

1. About us
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Recovantis Fileform Ltd is a private limited company registered in Scotland, operating from 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom. References to "we", "us", "our", and "Recovantis" in these Terms mean Recovantis Fileform Ltd.

2. Use of the website

You may use this website for your own lawful personal, professional, and commercial reference. You must not:

• use the website in any way that is unlawful, or that causes, or may cause, harm to the website, to us, or to other users;
• attempt to gain unauthorised access to any part of the website, any server on which the website is stored, or any connected database;
• interfere with the normal operation of the website, including by attempting denial-of-service attacks or the introduction of malicious code;
• scrape, harvest, or otherwise extract content or data from the website by automated means, except in accordance with our robots.txt directives and at a reasonable rate that does not affect other users;
• reproduce, redistribute, or republish material from the website, in whole or in substantial part, without our prior written consent, except as permitted in section 3.

3. Intellectual property

All content on this website — including text, case study summaries, article content, layout, typography, and design — is owned by Recovantis Fileform Ltd or used with permission. You may view and print individual pages for your own internal reference. You may cite limited extracts in good faith, with attribution. Any other reuse requires our prior written permission.

4. Nature of the information on this website

‍The content of this website is provided for general information. It describes our services, our operating principles, and our general view on recovery practice, based on our experience. It is not specific technical advice for any particular situation, and it is not a substitute for a case-specific assessment.
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Recovery outcomes depend on the particular facts of the media and the incident involved. Nothing on this website should be read as a guarantee of outcome in any given case. Every engagement is assessed on its own merits through our diagnostic process.
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Case studies published on this website are anonymised summaries of past engagements, published with the written consent of the clients involved. Names, locations, and identifying details have been altered where necessary to protect confidentiality.

5. Enquiries and the engagement process

Submitting an enquiry through the contact form, by email, or by telephone does not create a contract between us. It is an expression of interest, and it allows us to assess whether we can help you.

A formal engagement arises only once we have issued a written quotation and you have signed and returned it, in accordance with our standard engagement terms. Until that point, neither party is bound to proceed, and no recovery work is carried out.

Enquiries are treated as confidential as a matter of professional practice, regardless of whether they lead to an engagement. Personal data provided through enquiries is handled in accordance with our Privacy Policy.

6. Articles and publications

Articles published in the Recovantis Journal section of this website represent the view of our engineering team at the time of writing. They are intended as general technical notes and as context for clients and prospective clients. They do not constitute instructions for action on any specific incident.

If you are facing an active data loss, we recommend that you do not act on the basis of an article alone. The correct action depends on the specific state of the media and the business context. A ten-minute call with our duty engineer is available at no cost for that purpose.

7. External links

This website may link to third-party websites. We include such links because we consider them useful, but we do not control them, we do not endorse their content, and we are not responsible for their privacy practices or for any consequences of using them. You follow external links at your own risk.

8. Availability of the website

We take reasonable care to keep the website available, but we do not guarantee uninterrupted access. The website may be unavailable from time to time for maintenance, for updates, or for reasons outside our control. We will not be liable for any loss arising from the unavailability of the website.

9. Limitation of liability

To the fullest extent permitted by law, our liability in connection with your use of this website is limited as follows.

• We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
• Subject to the above, we are not liable for any loss of profits, loss of business, loss of data, loss of goodwill, or for any indirect or consequential loss arising from your use of this website or from any inability to use it.
• Our aggregate liability for any other claim arising from your use of this website is limited to £100.

These limitations apply to the website only. The terms of any recovery engagement, including its own liability provisions, are set out in the separate written agreement entered into before recovery work begins, and are not affected by this section.

10. Changes to these Terms

We may update these Terms from time to time. The "last updated" date at the top will be revised accordingly. Continued use of the website after an update indicates your acceptance of the updated Terms.

11. Governing law and jurisdiction

These Terms are governed by the law of Scotland. Any dispute arising from or connected to your use of this website is subject to the exclusive jurisdiction of the courts of Scotland.

12. Contact

Questions about these Terms can be sent to:
Email: support@recovantisfileform.comPost:
Recovantis Fileform Ltd, 5 South Charlotte Street, Edinburgh, EH2 4AN, United Kingdom
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